Deploy Tech Support
Welcome
Login
Home
Solutions
Forums
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
800-577-2447
Knowledge base
FAQ's
Pre-Purchase FAQ's
8
Crate Pro 6.19 Short Video Overviews of Some Features and Benefits
How do I get a presentation or phone call for Crate Pro 6?
What are the system requirements and license configurations for Crate Pro 6?
Can I design a crate and make changes?
What is a Crate Pro Style Template?
View all 8
SUPPORT OPTIONS
7
CALENDAR: Book Online Training & Support Sessions Here
On-Site Training
Crate Pro 6 Support and Fee Schedule
Screen Capture and Recording / Video for Support
Client Connection Remote (appended)
View all 7
Crating Terminology & Industry Answers
36
Base & Cap
Light-Duty, Plywood Sheathing, Outside Cleating (1) - LPO's
Cleat Naming - Fastener Application & Nailing Patterns
Dimensions for Crates and Pallets - Obstructions & Clear Area
Padding: Affect on Dimensions // Full Cavity or By Content
View all 36
Published Standards: Mil- Spec // ASTM
3
Light-Duty Style Templates: Mil-Spec PPP-B-601,PPP-B-621,PPP-B-576 / ASTM D6251 ,D6880
Medium-Duty Style Templates: MIL-B-26195 / ASTM D6256
Heavy-Duty Style Templates : MIL-C-104 / ASTM D7478
Crate Pro 5 Information & Lessons
Installation Guides and Manuals
8
Technical - System Requirements (CP5)
Conversion Notes from Crate Pro 5 to Crate Pro 6.2945
Prior to Installation - BEST PRACTICE Guide for Crate Pro 5
Reinstallation Crate Pro 5
Microsoft Virtual Store - Activation Issue (CP5)
View all 8
Networking
2
Understanding Port Forwarding (CP5)
Troubleshooting FileMaker Network Sharing in FileMaker Pro (CP5)
Lessons
2
Helpful Hints to Using Crate Pro 5
Getting Started Fast with Crate Pro 5
Crate Pro 5 FAQ
2
Q: How do I know how many fasteners to use per board junction? (CP5)
Design Continous Run / File Corruption
Videos for Crate Pro 5
5
Crate Pro 5 Getting Started 1 of 2
Crate Pro 5 Getting Started 2 of 2
Crate Pro 5 Inventory
Crate Pro 5 Diagrams
Crate Pro 5 Contacts
Community forums
Showing recent updates
Start a new topic
Crate Pro Forums
Announcements
5
FileMaker Server 18 and FileMaker Advanced 18 Released for Pre-Install
Posted by
Support Team
,
about 4 years ago
Last Reply
by Support Team
about 4 years ago
New Scheduling Calendar Available (Apr 2017)
Posted by
Support Team
,
over 7 years ago
Last Reply
by Support Team
over 7 years ago
Member Profiles Offer More Information About Accounts
Posted by
Support Team
,
over 7 years ago
Last Reply
by Support Team
over 7 years ago
See all 5 topics
General Crating Questions
5
PALLETS > Load Determination
Posted by
Support Team
,
over 7 years ago
Last Reply
by Support Team
over 7 years ago
What is a floater deck – is this a term used for a base within a base?
Posted by
Support Team
,
over 8 years ago
Last Reply
by Support Team
over 8 years ago
TESTING CRATES - Determining Crate Loads
Posted by
Support Team
,
about 9 years ago
Last Reply
by Support Team
over 8 years ago
See all 5 topics
Tips & Tricks
8
Links to Crate Pro Style Gallery in Forum
Posted by
Support Team
,
over 9 years ago
Last Reply
by Support Team
over 9 years ago
Setting Custom Rules for Panels and Cleats
Posted by
Support Team
,
about 9 years ago
Last Reply
by Support Team
about 9 years ago
Looking for Separate Cut Sheet for Sawyers and Assemblers.
Posted by
Support Team
,
over 9 years ago
Last Reply
by Support Team
over 9 years ago
See all 8 topics
Styles - Crate Design
0
How Do I...?
5
My customer only gives me outside dimensions...
Posted by
Support Team
,
about 8 years ago
Last Reply
by Support Team
over 6 years ago
Crate Pro 6 Build 4138 Update- Numbering in Preferences
Posted by
Marcel Gauthier
,
almost 8 years ago
Last Reply
by Support Team
almost 8 years ago
Some Active Lumber Items are Missing in the Design Drop Down?
Posted by
Support Team
,
about 8 years ago
Last Reply
by Support Team
about 8 years ago
See all 5 topics
Installation and Set-Up
5
Supplement Update Build 3045 to 3046
Posted by
Marcel Gauthier
,
about 8 years ago
Last Reply
by Support Team
about 8 years ago
Error when opening Crate Pro using a share
Posted by
Support Team
,
over 8 years ago
Last Reply
by Support Team
over 8 years ago
Increasing size of window - Setting a ZOOM Level
Posted by
Andy Jones
,
about 9 years ago
Last Reply
by Support Team
over 8 years ago
See all 5 topics
Home
0
Projects
4
Projects > Find -- Filter by Salesperson
Posted by
Support Team
,
almost 8 years ago
Last Reply
by Support Team
almost 8 years ago
Customers in Project drop down not the same as in Design drop down?
Posted by
Support Team
,
over 8 years ago
Last Reply
by Support Team
over 8 years ago
Can I change Item ID description fields in a Project or Quote or Invoice?
Posted by
Support Team
,
about 9 years ago
Last Reply
by Support Team
over 8 years ago
See all 4 topics
Designs
12
Changes in Preferences not Appearing in Designs or Projects
Posted by
Support Team
,
almost 7 years ago
Last Reply
by Support Team
almost 7 years ago
We have several Designs not showing up in Projects? What are we missing?
Posted by
Support Team
,
over 8 years ago
Last Reply
by Support Team
over 8 years ago
Help Understanding Board Foot Calculation with Weight and Prices
Posted by
Support Team
,
over 8 years ago
Last Reply
by Support Team
over 8 years ago
See all 12 topics
Reports
1
Finding Projects that have been invoiced
Posted by
Support Team
,
over 7 years ago
Last Reply
by Support Team
over 7 years ago
Inventory
3
Inventory Items Mark-Up based on Preferences or Inventory or a Combination?
Posted by
Support Team
,
almost 9 years ago
Last Reply
by Support Team
about 7 years ago
Tracking Level Calculation
Posted by
Support Team
,
over 8 years ago
Last Reply
by Support Team
over 8 years ago
My Managers Report Shows Linear Feet but I though it was Board Foot?
Posted by
Support Team
,
almost 9 years ago
Last Reply
by Support Team
almost 9 years ago
Customers
0
Users
1
How do I add a new user?
Posted by
Support Team
,
over 9 years ago
Last Reply
by Support Team
over 9 years ago
Preferences
2
Set a default when setting new material group names.
Posted by
Support Team
,
over 9 years ago
Last Reply
by Support Team
about 9 years ago
Can I get help determining what Crate Pro style to use?
Posted by
Support Team
,
over 9 years ago
Last Reply
by Support Team
over 9 years ago
Pricing
5
How to handle the Caseline Not Calculating for all panels
Posted by
Support Team
,
over 8 years ago
Last Reply
by Support Team
over 8 years ago
Preferences- Negative % under pallets or crates for discount
Posted by
Marcel Gauthier
,
about 9 years ago
Last Reply
by Support Team
about 9 years ago
Calculating Cubic Foot and Capacity. Affect on Pricing?
Posted by
Support Team
,
over 9 years ago
Last Reply
by Support Team
over 9 years ago
See all 5 topics
Pallets
1
Missing Pallet Styles?
Posted by
Support Team
,
over 8 years ago
Last Reply
by Support Team
over 8 years ago
ISPM15
1
Efficient inactivation of the fungus in wood packaging
Posted by
Support Team
,
over 9 years ago
Last Reply
by Support Team
over 9 years ago
Feature Requests
27
Being able to see previous Cost Price not just Previous Total price in history
Posted by
Marcel Gauthier
,
about 3 years ago
Last Reply
by Marcel Gauthier
about 3 years ago
Wing Pallets
Posted by
Marcel Gauthier
,
almost 4 years ago
Last Reply
by Marcel Gauthier
almost 4 years ago
Wrapping such as Mil Barrier
Posted by
Marcel Gauthier
,
about 7 years ago
Last Reply
by Marcel Gauthier
about 4 years ago
See all 27 topics
Bugs / Issues to Report: current versions
7
KNOWN ISSUES FOR BUILD 171102 (Nov 2017 Release)
Posted by
Support Team
,
about 7 years ago
Last Reply
by Support Team
almost 7 years ago
Email Settings Not Accepted in Preferences
Posted by
Marcel Gauthier
,
almost 8 years ago
Last Reply
by Marcel Gauthier
over 6 years ago
Duplicating Designs drops materials from Packing > Other (build 171215)
Posted by
Support Team
,
almost 7 years ago
Last Reply
by Robert Poirier
over 6 years ago
See all 7 topics
Crate Pro 5
2
Crate Pro 5 Minor Corruption - File Not Opening, Not Found , Continous Run in Design
Posted by
Support Team
,
about 9 years ago
Last Reply
by Support Team
almost 9 years ago
Drop End Style - End Panels Too Short: Crate Pro 5
Posted by
Support Team
,
about 9 years ago
Last Reply
by Support Team
about 9 years ago