Deploy Tech Support
How can we help you today?
Email Settings Not Accepted in Preferences
Support Team
This has been fixed in Build 171215.
Users that have web mail service may need to request from ISP the correct login and mail server password to use the SMTP server for sending mail. It is usually not your computer login and password.
Support Team
Marcel,
Change the encryption to 'none'. Let me know what you get.
I'm working on the various errors with email.
Marcel Gauthier
I have tried with all the settings that I think are possible and still no luck.
I did it with Port 465 Security Setting SSL, also with TLS then with None
I did it with Port 587 Security Setting TLS, also with SSL then with None
Tried all the above settings with Plain, Cram-MD5 & None for Authentication...
I used smtp.gmail.com as the Server
Support Team
There is a conflict with Outlook on Windows systems. Even if your mail client isn't Outlook.
Working on solutions
Marcel Gauthier
Email settings:
Preferences Module
After setting up email with Correct settings and sending Test email it receives an error...See attached... Then when you ok the error and cancel send Crate Pro closes and goes to Back Up prompt...?
(Note: Settings are correct as they do work from Design/Print/Email Quote
Build 4138